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09.01.12 -ZEHREN-FRIEDMAN has a YouTube Channel where short skills training videos are posted. Go subscribe now so you'll know when new... -
09.01.12 -The power and pitfalls of influence are in play all around us every day. This ongoing series "Influence Is Everywhere" shows some... -
13.09.11 -If your salespeople were really good negotiators, do you think they could close deals, on average, at a 1% higher price? If that seems... -
13.09.11 -Questions Don’t Just Ask—They Also Tell! It is obvious that you should use questions when you want information to flow from the...